Privacy Policy

Effective date: May 2, 2026

Bandit Utility Co (“we”, “us”, or “our”) operates banditutilityco.com. This policy explains how we collect, use, and protect your personal information when you shop with us.

Information We Collect

When you place an order or contact us, we collect:

Name, email address, shipping address, and phone number
Payment information (processed securely by Shopify — we never store card numbers)
Order details and purchase history
Messages you send through our contact page or email

Our website also collects standard browsing data (IP address, browser type, pages visited) through Shopify’s platform and cookies.

How We Use Your Information

To fulfill your order — process payment, arrange shipping, send confirmation and tracking emails
To provide customer support — respond to questions, handle returns, resolve issues
To improve our store — understand which products and pages are most useful
For marketing — if you opt in, we may email you about new products and promotions. You can unsubscribe at any time.

How We Share Your Information

We share your data only with the services required to run our store:

Shopify — our e-commerce platform. See Shopify’s Privacy Policy.
Payment processors — Stripe, PayPal, or Shopify Payments handle transactions securely.
Shipping carriers — USPS, UPS, FedEx, and similar carriers receive your address to deliver your order.

We do not sell your personal information to any third party.

Cookies

Our website uses cookies to maintain your cart, remember preferences, and measure site performance. By using banditutilityco.com you consent to cookies as described in Shopify’s cookie policy. You can disable cookies in your browser settings, though some checkout features may not function correctly.

Data Security

All transactions use SSL encryption through Shopify’s secure platform. We never store payment card numbers. While no internet transmission is 100% secure, we take reasonable steps to protect your data.

Data Retention

Order and account data is retained as required to fulfill orders, comply with legal obligations, and resolve disputes. You may request deletion of your personal data by contacting us (exceptions apply for legal or accounting requirements).

Shipping & Returns

Your shipping address is used solely to deliver your order. For full details on returns and shipping timelines, see our Refund Policy and Shipping Policy.